This website contains propriety materials such as: images, content and other materials created by United Medical, LLC. You may not use, copy, reproduce [and other forms of plagiarism] the information without an approved notice in writing from United Medical, LLC. For general questions, please send your inquiries to info@umusa.net; to reach our Human Resources department, please reach us at HR@umusa.net or by phone at (302) 266-9166 ext. 520.
AVAILABLE OPPORTUNITIES - FOR MEDICAL OFFICE:
Medical Assistant (MA-CNA)
Summary/ Objective
Our Medical Assistant is responsible for assisting the provider with direct patient care and accurate recording of patient information following the established office processes. Additionally, the Medical Assistant fosters a compassionate relationship with their patients and effectively collaborates with all medical office staff. We have Medical Assistant positions in primary care and specialty care.
Essential Functions:
Perform pre- and post-office visit and health administrative duties: room/procedure preparation, maintain medical supply inventory, process referrals, verify insurance, ensure related reports and labs are recorded in patient's EMR, and patient chart preparation/documentation
Escort patients to exam rooms, collect and document in the EMR patient vitals, patient history, family history, medication reconciliation, etc.
Assist physician and physician assistant in exam rooms as needed
Perform ancillary medical professional patient care and education as directed by provider
Complete ancillary office tasks pertaining to check-in/check-out and telephone inquiries
Collaborate with staff and health care professionals to ensure customer satisfaction and shared goals are achieved
Use, protect, and disclose patient’s Protected Health Information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Perform other assigned duties as required
Competencies:
Professional communication skills
Organizational skills
Time management skills
Team oriented
Detail oriented
Education and Experience
Ability to navigate through multiple computer applications and screens with ease
Knowledge of medical terminology and databases
Bachelor’s Degree is not required, but preferred
One year of experience in a clinical setting is not required, but preferred
About United Medical Associates
United Medical Associates is a primary care practice with board-certified physicians specializing in family medicine and internal medicine. Our providers are committed to a team-oriented approach and work in collaboration with the patient to provide individualized patient education and excellent patient care. United Medical Associates has multiple locations throughout Delaware, including Wilmington, Bear, Smyrna, and Dover. Our teams are growing! Visit our website: www.umclinic.net
About Christiana Institute of Advanced Surgery (CHRIAS)
Christiana Institute of Advanced Surgery specializes in providing advanced surgical services with a focus on minimally invasive surgery and excellent patient care. We are experts in laparoscopic & robotic weight loss surgery including gastric bypass, gastric banding and sleeve gastrectomy, laparoscopic & robotic colorectal surgery, laparoscopic breast surgery, and robotic general surgery including cancer surgery, single-incision gallbladder, colon and spleen procedures, hernia repair and anti-reflux surgery. CHRIAS is located in Wilmington, Newark, and Dover, Delaware.
At CHRIAS, we strive for excellence aiming at meeting or exceeding your highest expectations in quality of care within a compassionate environment. We offer quality results using advanced technology to minimize scars, discomfort and help speed up recovery.
Medical Office Staff – Call Center
We are seeking a Call Center Representative who is well-equipped to work in a collaborative and fast-paced environment. The Call Center Representative is responsible for communicating with our patients with compassion and professionalism, while handling a large volume of information with efficiency and accuracy. A positive attitude and strong interpersonal skills are key factors to a successful member of our medical office staff, and in turn, United Medical Associates as a whole.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Accurately collect patient demographics and relay provider communications to patients
Schedule and confirm new or follow up appointments
Receive and distribute incoming messages accordingly
Manage incoming and outgoing faxes
Support all UM and UMACO initiatives
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Maintain consistent, reliable in-office attendance to foster a productive and collaborative work environment, enhance teamwork, ensure operational efficiency, and support client interactions
Perform other duties or projects as needed
Education and Experience:
Excellent verbal and written communication skills
Knowledge of medical terminology and databases
Computer proficiency
Ability to collaborate and work as a team
Bachelor’s Degree is not required, but preferred
One year of experience in a clinical setting is not required, but preferred
Customer/client-facing experience is not required, but preferred
Work Environment
This is a FT, 40-hour/week position
Office is open Monday through Friday; no weekends
Shifts vary; most shifts beginning at 7:50AM
Our Call Center is located in Downtown Wilmington, DE
About United Medical Associates
United Medical Associates is a primary care practice with board-certified physicians specializing in family medicine and internal medicine. Our providers are committed to a team-oriented approach and work in collaboration with the patient to provide individualized patient education and excellent patient care. United Medical Associates has multiple locations throughout Delaware, including Wilmington, Newark, Bear, Smyrna, and Dover. Our teams are growing! Visit our website: www.umclinic.net
Medical Office Staff – Circulating Patient Service Representative
United Medical is seeking compassionate and motivated individuals to become Circulating Patient Service Representatives. The Circulating Patient Service Representative will provide exceptional and compassionate customer service to both new and existing patients that support the overall goal of achieving improved health outcomes. This role requires a personable individual who can effectively communicate with patients and coworkers, promoting a welcoming and efficient medical office environment. A Circulating Patient Service Representative may be assigned / expected to perform one or more roles (Medical Assistant, Check In/Out, Call Center), and complete a variety of tasks in different capacities, in a single workday. We have offices in Wilmington, Newark, and Dover.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Complete daily work assignments accurately, effectively and according to company policies and procedures
Collaborate with staff and healthcare professionals to ensure customer satisfaction and shared goals are achieved
Complete tasks as directed by a medical professional that support the patient's care and contribute to improved health results
Effectively navigate several different healthcare databases with ease
Maintain knowledge of multiple insurance companies’ requirements including Medicaid and Medicare
Greet and check-in/out patients
Collect, process and reconcile patient’s payments / balances
Perform telephone office administrative tasks
Schedule patients for follow-up appointments, surgical procedures, etc.
Efficiently and accurately verify patient demographics using an EMR
Perform pre and post office visit and health administrative duties: room, chart, and procedure preparation, maintain medical supply inventory, process referrals, verify insurance, and ensure related reports and labs are recorded in patient's EMR
Perform ancillary medical professional patient care needs as directed by provider
Complete tasks as directed by a medical professional that support the patient's care and contribute to improved health results
Support all UM and UMACO initiatives
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Maintain consistent, reliable in-office attendance to foster a productive and collaborative work environment, enhance teamwork, ensure operational efficiency, and support client interactions
Perform other duties or projects as needed
Education and Experience:
Excellent verbal and written communication skills
Knowledge of medical terminology and databases
Computer and typing proficiency
Ability to collaborate and work as a team
High school diploma or equivalent required
Associates degree or higher preferred
Certified Clinical Medical Assistant (CCMA) preferred
Certified Medical Assistant (CMA) preferred
1-5 years of medical office experience preferred
Work Environment
This is a Full-Time, 40-hour/week position
Our office is open Monday through Friday; no weekends
Shifts vary
About Christiana Institute of Advanced Surgery (CHRIAS)
Christiana Institute of Advanced Surgery specializes in providing advanced surgical services with a focus on minimally invasive surgery and excellent patient care. We are experts in laparoscopic & robotic weight loss surgery including gastric bypass, gastric banding and sleeve gastrectomy, laparoscopic & robotic colorectal surgery, laparoscopic breast surgery, and robotic general surgery including cancer surgery, single-incision gallbladder, colon and spleen procedures, hernia repair and anti-reflux surgery. CHRIAS is located in Wilmington, Newark, and Dover, Delaware.
At CHRIAS, we strive for excellence aiming at meeting or exceeding your highest expectations in quality of care within a compassionate environment. We offer quality results using advanced technology to minimize scars, discomfort and help speed up recovery.
Medical Office Staff (Check In/Out)
We are seeking a Medical Office Staff person to complete both administrative and clinical tasks to assist the medical provider in patient care as dictated by the patient and business needs.
Our Medical Office Staff person is responsible for assisting the provider with direct patient care, accurate recording of patient information following the established office processes, and providing an exemplary patient experience. Additionally, Medical Office Staff person fosters a compassionate relationship with their patients, efficiently completes specified tasks, and effectively collaborates with all medical office staff.
Typical duties will include, but are not limited to:
Maintain a clean and professional patient waiting room
Schedule and confirm new or follow-up appointments
Greet and check in/out patients
Collect, process, and reconcile patient’s payments/balances
Order office supplies and maintain office inventory
Sort and distribute incoming mail and packages
Receive and distribute messages accordingly
Manage incoming and outgoing faxes
Complete tasks as directed by a medical professional that support the patient's care and contribute to improved health results
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all office policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Competencies
Professional communication skills
Organizational skills
Time management skills
Team oriented
Detail oriented
Education and Experience:
Ability to navigate through multiple computer applications and screens with ease
Knowledge of medical terminology and databases
Medical Administrative Assistant Certification preferred
Bachelor’s Degree preferred
One year of experience in a clinical setting is not required, but preferred
About United Medical Associates
United Medical Associates is a primary care practice with board-certified physicians specializing in family medicine and internal medicine. Our providers are committed to a team-oriented approach and work in collaboration with the patient to provide individualized patient education and excellent patient care. United Medical Associates has multiple locations throughout Delaware, including Wilmington, Bear, Smyrna, and Dover. Our teams are growing! Visit our website: www.umclinic.net
Nurse Midwife
Interested candidates must be certified.
The ideal candidate is a CNM that possesses solid clinical skills, has excellent communication skills, is passionate about providing high quality patient care and enjoys collaborative team work.
Hospital birth experience.
Understanding of birth center protocols, holistic childbirth with minimal or no interventions.
Working with clients providing exceptional quality care throughout their pregnancy, birth & postpartum period
Operating Room Nurse / Registered Nurse
American Surgery Center is a multi-specialty surgery center focused on providing quality outpatient and same-day surgery for a variety of specialties. Experienced OR, Pre-Op, and PACU nurses are needed to grow our facility!
The OR Nurse is accountable for patients during their perioperative experience. Surgical specialties currently include general surgery, ophthalmology, endoscopies, and bariatric, and we are looking to add more specialties in the future. The right candidate will demonstrate technical and operational knowledge and is able to apply these skills in the clinical setting. The ability to collaborate with physicians and ancillary services as well as work in a team environment is a must.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintains highest standard of sterile technique, when applicable
Performs surgical counts with circulator, when applicable
Keeps proficient and knowledgeable of surgeon’s needs, techniques and requirements, as well as always anticipating the surgeon’s needs in either the scrub or circulating role
Assists in maintaining a safe and aseptic environment for patient and staff
Uses proper technique for specimens and cultures, as directed by the policies and procedures
Administers drugs and manages drug-related problems that may occur
Contains knowledge of anesthetic agents, techniques, actions and interactions
Demonstrates arrhythmia recognition and treatment
Collaborate with staff and health care professionals to ensure customer satisfaction and shared goals are achieved.
Support all UM and UMACO initiatives
Use, protect, and disclose patient’s protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Maintain consistent, reliable in-office attendance to foster a productive and collaborative work environment, enhance teamwork, ensure operational efficiency, and support client interactions
Perform other duties or projects as needed
Education and Experience
Licensure as an RN in the State of Delaware
BLS Certification
Direct experience in ambulatory surgery
ACLS – possess / obtain within 3 months of hire
Position Type/Expected Hours of Work
Full Time, Monday through Friday
No Weekends / No Holidays
Typical OR shift will be 7:00am-3:30pm
Occasional need for 8:30am-5:00pm
PreOp / PACU Nurse
Summary/Objective
The primary role of the PACU/Pre-op Nurse is to provide continuity of care to meet individual patient needs. This role entails assuming responsibility and accountability of the patient with proper collaboration from other health care providers. The ability to administer diligent care to outpatients via monitoring, assessment, intervention, and continuous reassessment. The post-anesthesia care unit nurse (PACU nurse) will provide care for post-operative patients recovering from anesthesia, including general, regional, and local.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Possesses an exceptional understanding of operating room processes, patient flow, patient care coordination, and physician relationships
Strong professional, organizational, interpersonal skills and creative leadership in working with all levels of the organization, as well as patients and their families
Ability to manage multiple priorities, organize tasks, and maintain control of work flow
Demonstrates a clear understanding of regulations applicable to surgical centers and patient care
Skill in negotiation and conflict resolution.
Use, protect, and disclose patient’s Protected Health Information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards.
Collaborate with staff and health care professionals to ensure customer satisfaction and shared goals are achieved.
Use, protect, and disclose patients’ protected health information (PHI) in accordance with Health Portability and Accountability Act (HIPAA) standards.
Follow all United Medical policies, uphold professional standards, and perform work responsibilities in a manner that is respectful to others
Maintain consistent, reliable in-office attendance to foster a productive and collaborative work environment, enhance teamwork, ensure operational efficiency, and support patient interactions.
Perform other duties as needed
Position Type/Expected Hours of Work
Full-Time positions are available. We offer Monday - Friday shifts with NO weekends and NO holidays.
Preop can range from 5:00am-1:30pm and as late as 6:30am-3:00pm.
PACU can range from 7:30am-4:00pm and as late as 12:00pm-8:30pm.
Preferred Education and Experience
RN License in the State of Delaware
BLS
ACLS- possess/obtain within 3 months of hire
1 year direct experience in ambulatory surgery
About ASC
American Surgery Center (ASC), a member of the United Medical family, is a multi-specialty surgery center focused on providing quality outpatient and same-day surgery for a variety of specialties. We are now open 23 hours! To learn more about ASC, please visit: www.americansurgery.org
This website contains propriety materials such as: images, content and other materials created by United Medical, LLC. You may not use, copy, reproduce [and other forms of plagiarism] the information without an approved notice in writing from United Medical, LLC. For general questions, please send your inquiries to info@umusa.net; to reach our Human Resources department, please reach us at HR@umusa.net or by phone at (302) 266-9166 ext. 520.
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